If you have any question or suggestion about RaidenMAILD, please send mail to :

Because thousands of spam mails plus hundreds of feedback mails rush in everyday, please use keyword "raidenmaild" in your subject line and we will reply your e-mail as soon as possible.

If you have not received your registration mail in 2 working days, then it may be the e-mail address you gave us is not unavailable to reach. I will leave you a message on our forum; please go to RaidenMAILD's bulltin board and check. If so, please give us another reachable mail address for us to try once again.

 

*Suggestions for reporting questions about software to us.

In order to solve a problem quickly, we need you to provide us as many as information you got (or you see).

1. Server configuration file: RaidenMAILD.ini
2. User file: users.cfg or raidenmaild.mdb..etc.
3. Server log file: You can find detail log (*.dtl) in \Log directory.
4. Correlative configuration file: subjectfilter.cfg, contentfilter.cfg ...etc.
5. Correlative mail file: Save the mail to file (*.eml) and send it to me
6. Captured screen: If the situation can't be explained by words, you can capture it to image file (.BMP is too large, .JPG is better)